These Terms and Conditions ("Terms") govern your access to and use of the services provided by Alella Creative LLC ("Alella Creative Studio," "we," "us," or "our"), including but not limited to brand design, website design, digital marketing consulting, and related creative services (collectively, the "Services"). By accessing or using our Services, you ("Client," "you," or "your") agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

1. Agreement to Terms
By engaging Alella Creative Studio for any Services, you agree to these Terms, which constitute a legally binding agreement between you and Alella Creative LLC. These Terms apply to all users of the site and clients of our Services, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

2. Definitions
"Alella Creative Studio," "we," "us," "our": Refers to Alella Creative LLC, operated by Rafaella Pavinato.
"Client," "you," "your": Refers to the individual or entity engaging Alella Creative Studio for Services.
"Services": Refers to all creative and consulting services provided by Alella Creative LLC, including but not limited to brand design, website development, digital strategy, and related deliverables.
"Project": Refers to the specific scope of work agreed upon between Alella Creative Studio and the Client, as detailed in a separate proposal, contract, or statement of work.
"Content": Refers to all text, images, graphics, audio, video, and other materials provided by the Client or created by Alella Creative Studio as part of the Services.

3. Services Offered
Alella Creative Studio offers a range of creative and strategic services designed to empower entrepreneurs and small businesses. The specific details, scope, deliverables, and timelines for each Project will be outlined in a separate written proposal, contract, or statement of work provided to the Client. These additional documents, once agreed upon by both parties, will form an integral part of this agreement.

4. Client Responsibilities
To ensure the successful and timely completion of any Project, the Client agrees to:
Provide all necessary information, content (text, images, logos, etc.), and feedback in a timely manner as requested by Alella Creative Studio. Delays in providing materials or feedback may impact Project timelines and and may incur additional charges.

Ensure that all Content provided to Alella Creative Studio for use in the Project is legally owned by the Client or that the Client has obtained all necessary licenses, permissions, and rights for its use. Alella Creative Studio is not responsible for any copyright or intellectual property infringements related to materials provided by the Client.
Approve deliverables at various stages of the Project (e.g., mood boards, design concepts, website mockups, final designs) within agreed-upon timelines.
Communicate openly and promptly with Alella Creative Studio throughout the Project duration.

5. Payment Terms
Fees: All fees for Services will be clearly outlined in the Project proposal or contract.
Deposits: A non-refundable deposit (typically 50% of the total Project fee) is required to commence work on any Project, unless otherwise agreed upon in writing.
Payment Schedule: The remaining balance will be due according to the payment schedule specified in the Project proposal or contract. This typically involves progress payments or a final payment upon Project completion.
Late Payments: Invoices are due upon receipt. Late payments may result in the suspension of Services or Project delays, and may incur a late fee.
Refunds: Deposits are non-refundable. All other payments are generally non-refundable once work has commenced on that stage of the Project, unless otherwise specified in writing.

6. Intellectual Property
Client Content: The Client retains all intellectual property rights to any Content provided to Alella Creative Studio.
Alella Creative Studio Work Product: Upon full and final payment for the Project, all intellectual property rights for the final, approved deliverables created specifically for the Client by Alella Creative Studio will be transferred to the Client. This includes, but is not limited to, final logo designs, website designs, and other unique creative assets.
Usage Rights (Alella Creative Studio): Alella Creative Studio retains the right to use any Project (including sketches, concepts, and final deliverables) for portfolio, marketing, and promotional purposes, unless a specific non-disclosure agreement or written exclusion is requested by the Client prior to the commencement of the Project.
Tools & Templates: Any underlying tools, proprietary templates, frameworks, or general methods developed by Alella Creative Studio remain the intellectual property of Alella Creative LLC.

7. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the Project. This includes, but is not limited to, business strategies, financial information, client lists, and unreleased product information. This obligation of confidentiality shall survive the termination of this agreement.

8. Limitation of Liability
Alella Creative Studio will make every reasonable effort to ensure the accuracy and quality of its Services. However, Alella Creative LLC shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

9. Indemnification
You agree to defend, indemnify and hold harmless Alella Creative LLC, its founder, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) your violation of any third party rights, including without limitation any intellectual property, property, or privacy right.

10. Termination
Either party may terminate a Project or Services agreement if the other party breaches a material term of these Terms and fails to cure such breach within a reasonable period after receiving written notice. Upon termination, the Client shall pay Alella Creative Studio for all Services rendered up to the date of termination.

11. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

12. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms.

13. Contact Information
If you have any questions about these Terms, please contact us at:

Alella Creative LLC Email: rafa@alellacreativestudio.com Attn: Rafaella Pavinato

TERMS & conditions

Last Updated: August 19, 2025